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  • What is the Warranty Policy ?

    Time:2015-07-24

    Limited Performance Warranty Policy

    Grastron Technology Co., Ltd (“Grastron”) warrants to the purchaser of the products (the customer) that the products manufactured by Grastron (“Products”) are free from defects in the materials and workmanship in normal use as follows:

    1)      For a period of 1 years from the date of delivery to the Customer

    2)      In the event of products replaced or re-installed, the duration of limited warranty shall be the shorter of a period of half year from the date of replacement or re-installation or the remainder of the period described in 1) above

     

    The limited warranty described herein does not apply to : 1) normal wear and tear; 2) damages caused by accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, maladjustment of consumer controls, improper care or maintenance; 3) damages or failures caused by repair or replacement using products not supplied, rebuilt, repaired or otherwise authorized by Grastron; 4) the cost of normal maintenance or replacement of parts which are not defective (These are the sole responsibility of the Customer; 5) damages suffered as the result of fire, earthquake, flood, lightning, hurricane, or other casualty or acts of God.

     

    This Limited Warranty is not transferable. All warranty claims must be made by Customer. This Limited Warranty is limited to repair or replacement of a defective Product at the sole discretion of the customer. Warranty claims must be filed within 30 days of discovery of the alleged defect. All warranty claims must be submitted to

    Grastron Technology CO., LTD

    ADD6C Jialitai Building, 45Yanshan Rd.

    Nanshan district, Shenzhen, P.R.China

    Customer shall have not rights under this limited warranty (And Grastron shall have no obligation or liability under this limited warranty) unless and until the Grastron has received payment in full from the customer for the product.

    Grastron reserves the right to discontinue and/or make changes in any of its products. In the event that products identical to those covered by this Limited Warranty are not available for replacement purposes, Grastron shall have the right to substitute reasonably equivalent products.

     

    GRASTRON SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL, REMOTE OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION INJURY TO PERSONS OR DAMAGE TO ANY BUILDING OR ANY CONTENT THEREOF) RESULTING FROM BREACH OF THIS LIMITED WARRANTY.

     

    EXCEPT FOR THE LIMITED WRRANTTY SET FORTH HEREIN, THERE ARE NO OTHER EXPRESS OF IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OF FITNESS FOR PARTICULAR PURPOSE, AND ALL SUCH IMPLIED WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. IN NO EVENT SHALL ANY WARRANTY EXTEND BEYOND THE DURATION OF THE LIMITED WRITTEN WARRANTY SET FORTH HEREIN. THIS LIMITED WARRANTY SHALL ONLY BE

    INTERPRETE AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF CHINA AND ONLY BE LITIGATED IN THE COURTS OF CITY OF SHENZHEN IN GUANGDONG PROVINCE. 


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